Privacy Policy
Guest Concierge AI
Effective Date: March 31, 2025
At Guest Concierge AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our service.
1. Information We Collect
- Personal Information: When you sign up, we may collect your name, email, and payment details.
- Uploaded Content: Documents you upload to train the AI chatbot.
- Usage Data: Information on how you interact with our platform.
- Device & Log Data: Includes IP address, browser type, and access times.
2. How We Use Your Information
- To provide and improve our AI-powered concierge service.
- To process payments and manage subscriptions.
- To enhance customer support and user experience.
- To ensure security, prevent fraud, and enforce our Terms of Service.
3. How We Protect Your Data
- We implement industry-standard security measures to safeguard your data.
- We do not sell or share personal data with third parties.
- Access to sensitive data is restricted to authorized personnel only.
4. Data Retention & Deletion
- Uploaded documents are stored securely and can be deleted upon request.
- Account data is retained as long as you use our service.
- Users may request data deletion by contacting us at [Insert Contact Email].
5. Third-Party Services & Integrations
- We may integrate with third-party services for analytics, payments, and authentication.
- These third-party services have their own privacy policies.
6. Your Rights & Choices
- You can access, update, or delete your account data at any time.
- You may opt-out of marketing emails.
- You have the right to request details on how your data is used.
7. Updates to This Privacy Policy
- We may update this policy periodically.
- Users will be notified of significant changes.
If you have any questions or concerns regarding this Privacy Policy, please contact us at [Insert Contact Email].
By using Guest Concierge AI, you acknowledge and agree to this Privacy Policy.